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TERMS AND CONDITIONS FOR ONLINE PAYMENTS

Introduction: These terms and conditions (“T&C”) apply to the User who uses the Online Services provided for any payment made to SBE.

Any reference to SBE shall include its group companies, affiliates and subsidiaries.

Kindly read these T&C carefully.

By authorizing a payment to SBE through the online payment service (the "Service"), it would be treated as a deemed acceptance to these T&C. We reserve all the rights to amend these T&C at any time without giving prior notice. It is the responsibility of the User to have read the T&C before using the Service.

Key terms: The following is a summary of the key terms of this Service:

Payment(s) through this Service may only be made with a Credit Card, Debit card, Unified Payments Interface (UPI) (BHIM-UPI), Unified Payments Interface Quick Response Code (UPI QR Code) (BHIM-UPI QR Code) (“Payment Mode”).

Before using this Service, it is recommended that the user shall make necessary enquiry about the charges or fees payable against the Payment Mode from the service provider i.e. the respective Bank.

The information supplied at the time of using the service is processed by the payment gateway of the service provider and is not supplied to us.

It is the sole responsibility of the User of the service to ensure that the information entered in the relevant fields are correct. It is recommended that you take and retain a copy of the transaction for record keeping purposes, which might assist in resolution of any disputes that may arise out or usage of the Service.

You agree, understand and confirm that your personal data including without limitation details relating to Payment Mode transmitted over the internet may be susceptible to misuse, hacking, theft and/ or fraud and that neither we nor the Payment Service Provider(s) have any control over such matters.

The Service is provided using a payment gateway service provider through a secure website (‘www.paynimo.com”). However, neither the payment gateway service provider nor SBE give any assurance, that the information so provided online by a user is secured or may be read or intercepted by a third party. We do not accept or assume any liability in the event of such unauthorized interception, hacking or other unauthorized access to information provided by a user of the service.

We and/or the payment service providers shall not be liable for any inaccuracy, error or delay in, or omission of (a) any data, information or message, or (b) the transmission or delivery of any such data, information or message; or (c) any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in any such data, information or message. Under no circumstances shall we and/or the Payment Service Providers, its employees, directors, and its third party agents involved in processing, delivering or managing the services, be liable for any direct, indirect, incidental, special or consequential damages, or any damages whatsoever, including punitive or exemplary arising out of or in any way connected with the provision of or any inadequacy or deficiency in the provision of the Services or resulting from unauthorized access or alteration of transmissions of data or arising from suspension or termination of the Service.

You agree that SBE or any of its employees will not be held liable by you for any loss or damages arising from your use of, or reliance upon the information contained on the website, or any failure to comply with these T&C where such failure is due to circumstance beyond SBE’s reasonable control.

Details: You agree that the details provided for use of the Payment Mode are correct and accurate and that you shall not use a Payment Mode, that is not lawfully owned by you or the use of which is not authorized by the lawful owner thereof.

You warrant, agree and confirm that when you initiate a payment transaction and/or issues an online payment instruction and provide your bank details:

You are fully and lawfully entitled to use the Payment Mode for your transactions.

You are responsible to ensure that the details of the Payment Mode are accurate.

No warranty: No warranty, representation or guarantee, express or implied, is given by the SBE in respect of the operation of the Service.

Disclaimer and Limitation of liability: SBE does not accept liability for any damage, loss, cost (including legal costs), expenses, indirect losses or consequential damage of any kind which may be suffered or incurred by the User from the use of this Service.

Governing Law: These T&C are governed by the laws of India and the competent courts at New Delhi shall have exclusive jurisdiction.

Dispute Resolution: Any dispute arising in relation to the T&C will be submitted to a sole arbitrator appointed by SBE under the provisions of the Arbitration and Conciliation Act, 1996 and rules framed there under. The venue/seat of Arbitration shall be at New Delhi.

The information provided by the user on this website shall be kept confidential and shall not be shared with anyone. The data will neither be made accessible to third parties nor transferred in any form or manner unless required by law.

No Warranty: The information and materials contained in this site including, graphics, links or other items are provided as on “As Is” and “As Available” basis which organized and tries to provide information accurately and expressly disclaims liability for error or omission in this information and materials. No warranty of any kind, implied, express or statutory shall be given by us and shall not be limited to the warranty of fitness for a particular purpose and freedom from computer virus is given in conjunction with the information and materials.

Limitation of Liability: In no event, shall we be liable for any damage direct or indirect losses or expenses arising in connection with site or use thereof inability to use by any person delay of operation or transaction, computer virus etc.

We reserve the right to vary these T&C from time to time and the current version will be that published on this website. We reserve the right to decline the acceptance of an online payment if your account is in default for any reason.

Privacy policy: This sets out how SBE uses and protects any information that you give SBE when you use this website.

SBE is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

SBE may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9th March 2020.

What we collect

We may collect the following information:
• Name and job title
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


Cancellation & Refund policy: There is no cancellation & refund policy.


Address

INDIA: WORLDMARK 2, AEROCITY, NEW DELHI 110037
US: 1 CIRCLE STAR WAY, SAN CARLOS, CA 94070

Contacts

Email: info@sbenergy.com
Phone: +91 (011) 4921 8000